Meet The Express Australia and New Zealand Executive Team

Our Express Franchise Owners in Australia and New Zealand are supported by an experienced Sydney-based head office team who work collaboratively with its U.S. colleagues based in Oklahoma City to support the success of our franchise system.
Arthur McColl

Arthur McColl

CEO

Australia

Arthur is a high achieving and experienced Franchise Executive who was previously led Anytime Fitness Group Australia to win Franchise of the year in 2018 and who in 2019 was awarded the 5th top Australian Franchise Executive in Australia.

Before joining Express, Arthur was Group Chief Executive Officer of Collective Wellness Group (CWG) in 2017, the parent company and master franchise holder of US Brands Anytime Fitness, Orangetheory Fitness and Xtend Barre. In that role Arthur developed and drove the strategy to grow the group to 550 locations.

Arthur began his career with Stakis Hotels in 1987 in the UK, which was acquired by Hilton International in 1997, and he was involved in the acquisition and growth strategy of the company, contributing to the acquisition of both LivingWell UK & Viva Health clubs before relocating and becoming the Vice President of LivingWell Australia in 2002. In that role Arthur was involved in the rapid development schedule for the stand-alone, luxury full-service health clubs and spas located across Australia. Following the successful sale of the division, in 2006 Arthur returned to the UK as Operations Director of LA Fitness, UK, and was promoted to Chief Operating Officer until 2015.

In late 2015 Arthur returned to Australia as the Chief Executive Officer of Anytime Fitness.

Colin Ongley

Colin Ongley

General Manager

Australia

Colin describes himself as a values-based leader who is motivated by his purpose; “to lead, coach, and serve others to help bring out their very best”.

With strong commercial acumen, Colin’s leadership style and experience align strategy, and culture to optimise business performance, deliver outstanding customer experience and superior results for all stakeholders.

First entering the sector in 1999, Colin brings more than 20 years’ experience in staffing services and labour-hire. He has occupied and led frontline recruitment, sales, and operations management roles and has held multiple executive leadership positions.

Jessica Yang

Jessica Yang

General Manager, Finance & IT

Australia

Jessica Yang is a highly motivated, results-driven, experienced finance executive with significant achievements in financial and commercial management. Jess has had a strong finance career in recruitment, most recently as Executive General Manager, Finance and Company Secretary at Chandler Macleod Group. She reported to the CFO of the combined group managing 70+ teams across finance/commercial and shared services. Jessica has a deep understanding of the service industry and the know-how of what a business needs to do to succeed.

Michelle Gamble

Michelle Gamble

Chief Marketing Officer

Australia

Michelle holds post-graduate certificate in management from Macquarie Graduate School of Management and has over 25 years marketing experience, including 20 years running her own marketing agency and consultancy working with a diverse range of small to medium-sized businesses nationwide.

During that period, Michelle worked with several franchise organisations including Hello World Travel (formerly Travelscene American Express), Telco In A Box, Mrs Fields Cookies and Frontline. Before starting Marketing Angels, Michelle worked for both Telstra and Optus in business development and marketing roles for Telstra’s Big Pond Internet business and Optus’ consumer Broadband business.

Brook Wise

Brook Wise

Director of International Franchising

United States

With 20+ years of sales leadership and franchise development experience, Brook helps lead domestic and international expansion of the $3.6 billion industry giant Express Employment Professionals. With his help and leadership, Express is now the #1 temporary staffing franchise, globally. Brook holds a B.A. from West Virginia University, is an International Franchise Association Certified Franchise Executive and a member of several IFA committees. He currently resides in Cincinnati, Ohio with his wife Valerie and their children Charlie and Clair.

Melissa Davis

Melissa Davis

Senior Franchising Executive

United States

Melissa joined Express in 2019. Originally from Fresno, California, she is currently located in Boulder, CO, where she enjoys spending time outdoors with her husband and son. She loves helping people realize their dream of business ownership and she believes the work she does is meaningful because the work Express does is meaningful. She is driven by a sense of purpose that comes from being a part of the Express family and shares that sense of purpose with new partners.

Dan Gunderson

Dan Gunderson

Senior Franchising Executive

United States

Dan joined the Express franchising sales team in July 2009. He bring 21 years of expertise and brand loyalty to his position, working his way up as an Express account manager in in Tulsa, OK from 1988-91, becoming a co-owner and office manager of an Express Franchise office in Jackson, Mississippi from 1991-1995 and finally realized his dream of becoming an Express Franchise Owner in 1995 when he led an Express Office in Reno, NV. He holds a BA in Hotel/Restaurant Administration from University of Nevada-Las Vegas 1987. He currently reside in Reno, Nevada with his wife Tracye and sons Jordan and Graham.

Mandy Jacobson

Mandy Jacobson

Head of Franchise Development – AUS & NZ

New Zealand

Mandy comes from a strong recruitment sales background, with 20 plus years experience working across New Zealand and Internationally. She started her recruitment career with Kelly Services back in South Africa as a Permanent Consultant, but very quickly progressed to Agency Manager, then Business Development Manager and finally into the General Manager position, responsible for 50 plus staff across 6 locations.

In 2009 Mandy moved to New Zealand and joined Frontline Recruitment Group as a Recruitment Consultant, progressing to Agency Manager, then Multi Site Manager after opening 2 new industry sectors within New Zealand. She joined the Frontline Support Office Team in 2015 as Group Sales & Operations Manager and was involved in a number of Franchise Sales during this period.

Mandy is passionate about recruitment because it gives her the opportunity to make a difference, having been a recruiter, manager, trainer and coach, she works tirelessly to build teams and future recruiters within the industry.

Jodie Briede

Jodie Briede

Franchise Development & Compliance Officer

Australia

Jodie has significant experience in growing and developing a franchise organisation. Jodie has been involved in the development of Frontline Recruitment Group’s franchising systems across Australia and New Zealand, setting up franchisee policies and procedures for scale. Jodie has intimate knowledge of the Franchising code of conduct, the development of franchise agreements and best practice in maintaining Franchise compliance.

Jodie’s role is integral in building trust and respect between franchisee and franchisor through the development of franchising systems that foster transparency and promote successful relationships.

Belinda Piggott

Belinda Piggott

Commercial Manager & HR, Pre-Opening Co-ordinator

Australia

Belinda has a sharp commercial acumen and strong ability to execute operationally. Bel began her career in Staffing franchising at Frontline Recruitment Group in 2003 as a Personal Assistant to the Directors. This role inspired to own her own business after working with the entrepreneurs who founded Frontline and their franchisees. In 2006 Belinda joined a QSR franchise as a franchisee. After becoming an owner-operator of an Oporto Franchise Belinda executed a turn around in the store performance including revenue, gross margin, control of operating expenses and growth in EBITDA. The store was recognised with ‘The Leader Local Business Award’ in the Fast Food/Takeaway category.

After successfully selling her Franchise, Belinda returned to Frontline in 2010 equipped with new commercial skills and direct franchise experience. Belinda has since worked in a commercial role, negotiating key supplier agreements, overseeing HR. Belinda is now also responsible for supporting new franchisees with the processes and practices to ensure a successful opening, facilitating fast growth and ROI.

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