Occasionally you hear something in a conversation and think nothing of it until years later. That is what happened with Steve and Christine Schwartz when they first learned about Express Employment Professionals in 2011.
“I was looking to leave Wall Street and we’ve always wanted to try something together because we make a great team,” Steve said. “As we considered franchising, Christine’s best friend’s brother, Dave Kehlor, shared about his experience as an Express Franchisee.”
In 2011, the timing wasn’t quite right yet to take the leap, but Express never left Steve and Christine’s minds. After time passed, Steve and Christine reengaged in the conversation about becoming business owners.
“Express came back up,” Steve said. “We loved the concept of helping people. Ultimately, it was the right place, right time, and right territory.”
As they moved toward becoming part of the Express family, Steve and Christine heard more things about Express that they liked.
“When we began to call current Express Franchisees to learn about their experience, they all had really positive things to say,” Christine said. “They all enjoyed the work although they said it was a lot of work. That is a bit of who Steve and I are—we both enjoy work.”
Steve and Christine soon found themselves one step closer to joining the Express family when they attended Discovery Day at Express’ International Headquarters in Oklahoma City.
“It was overwhelmingly warm and welcoming,” Christine said. “I was so impressed with regard to the knowledge everybody has and their willingness to share. Our experience in Oklahoma City really affirmed our decision to move forward with Express.”
It wasn’t just the knowledge that convinced Steve and Christine Express was the business for them.
“When we spoke with senior management, no matter who it was, they’ve all been a Franchisee before and have been in our shoes,” Steve said. “They’ve walked a mile in our shoes and understand the challenges we’ll encounter.”
Although Steve and Christine’s backgrounds aren’t in staffing, they are confident they will be successful Express Franchisees. Steve spent 30 years on Wall Street as a financial analyst and portfolio manager.
“I actually have a lot of experience with the end markets we (Express) serve,” Steve said. “I know the CEOs and have been to the factories of these various companies from being an investor. I have a strong understanding of how the industries work, but even more importantly, I understand their challenges.”
Prior to being a stay at home mom, Christine handled human resources at a corporate law firm and believes both experiences will help her as an Express Franchisee.
“From working in a law firm, I know I am extremely detailed oriented,” Christine said. “A mistake can be costly whether at the firm or in business in general. I’m also able to juggle different things at the same time—this is just part of being a mother.”
As Steve and Christine prepare to open the doors to the Express location in West Haven, CT, they are ready to get to work and are already finding unexpected opportunities.
“We ended up having a great meeting with the Chamber three months in advance of opening because they just happened to be in the building where our office will be,” Steve said.
Ultimately though, Steve and Christine are excited to be Express Franchisees.
“We want to make you guys (Headquarters) proud of us,” Steve said. “It is about finding someone their pristine opportunity. It is more than getting them a job. It is getting them a career, something they can be excited about every day. We want to give them their passion every day.”
Are you passionate about making a difference in your community? Now is a great time to consider business ownership! With more than 800 offices worldwide, Express offers a chance at independence with the support of an industry-leading company. Start your online discovery at http://www.ExpressFranchising.com/Request-More-Info/.