Video Transcripts

You’re the boss, but you’re not on your own.

“What makes Express different is you know that we are a franchise organization so we have the resources of a large international organization behind us, as well as being locally owned and operated. Very few of our competitors are locally owned and operated, other than the small mom and pops, which puts them at a bit of a disadvantage against us because we do have the resources of a 3.5 billion dollar company behind us. We have what I call the best of both worlds.”

– Neil McMillan, Franchise Owner

A mission to give back.

“For me, the best part of owning an Express franchisee and being an entrepreneur in this industry is the ability I’ve had and the opportunity I’ve had to develop others and grow leaders within organization. This business has changed my life, and I’ve learned so much. I’ve learned how to be a leader. I learned how to sell. I’ve learned how to inspire others. And we’ve just been able to help a lot of people along the way.”

– Jessica Culo, Franchise Owner

A uniquely resilient opportunity.

“Today we have almost 50 employees. We’ve grown every single year for 13 years. This is a business as long as you go out and do the sales, as long as you go out and look for your clients, you can continue to grow no matter what the conditions of the market are.”

– Neil McMillan, Franchise Owner

Rewards that are more than financial.

“The passion for us is, making a real difference in our community ’cause we know that we’re putting people to work and we’re changing people’s lives.”

– Ronnie & Susan Morris, Franchise Owners

Building a secure future for your family.

“It’s been a benefit to my family because this is a family business. I have my family working in our business, so I hope one day it’ll continue to be successful, one of my children will take over, and I can retire. (laughs)”

– Diana Ramirez, Franchise Owner

Why is staffing so important to you?

“So why is hiring so important to me? Why is the hiring business such a great business to me? Well, if you could see the look on the faces of some of the people that we help, it just makes you feel so good about what you’re doing for them. It really does. Why someone would want to own an Express Franchise? It really depends on the individual and what they’re looking for. If they are, in fact, seeking a small business that is a business to business, that helps people get second chances. I mean, that’s what this business is all about. It really is.”

– Garry Norris, Franchise Owner